Last Updated: [14 January 2026]
Welcome to Ramya Kalamkari (“we,” “our,” “us”). These Terms & Conditions govern your use of ramyakalamkari.com and the purchase of products from our website. By accessing or using this website, you agree to be bound by these terms.
If you do not agree, please do not use our website.
1. About Us
Ramya Kalamkari is an online store offering authentic Kalamkari sarees, fabrics, blouses, kurtis, dress materials, and related ethnic wear products across India.
For any queries, you may contact us at:
📧 Email: [email protected]
📞 Phone/WhatsApp: 80192 47057
2. Use of Website
By using this website, you confirm that:
- You are at least 18 years old or using under parental supervision.
- You will provide accurate and complete information while placing orders.
- You will not misuse the website for fraudulent or illegal activities.
We reserve the right to refuse service or cancel orders at our discretion.
3. Product Information
We make every effort to display product colors, designs, and details as accurately as possible.
However:
- Slight color variations may occur due to lighting and screen settings.
- Hand-painted and handcrafted Kalamkari products may have minor irregularities, which are natural characteristics of traditional art.
- Fabric texture and print placement may slightly vary.
These variations are not considered defects.
4. Pricing & Payments
- All prices listed are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- We reserve the right to correct pricing errors at any time.
We accept secure online payments through approved payment gateways. Orders will be processed only after successful payment confirmation.
5. Order Confirmation & Cancellation
- Once an order is placed, you will receive a confirmation email or message.
- We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraudulent activity.
- If payment has been made for a cancelled order, a refund will be processed to the original payment method.
6. Shipping & Delivery
- Orders are processed within [Insert Processing Time] business days.
- Delivery timelines depend on your location.
- Shipping delays due to courier services, weather, or unforeseen circumstances are beyond our control.
Customers must provide accurate shipping details. We are not responsible for delivery failures due to incorrect address information.
7. Returns & Refunds
Returns and refunds are governed by our separate Refund & Return Policy page.
Please review it carefully before making a purchase.
Note:
- No returns on cut fabrics.
- No returns on customized or stitched products.
- Products must be unused and in original condition to qualify for return (if applicable).
8. Intellectual Property
All content on this website including:
- Images
- Logos
- Product descriptions
- Designs
- Text content
are the property of Ramya Kalamkari and may not be copied, reproduced, or used without written permission.
Unauthorized use may result in legal action.
9. Limitation of Liability
Ramya Kalamkari shall not be liable for:
- Indirect or incidental damages
- Delays caused by third-party courier services
- Loss due to incorrect customer information
- Minor variations in handcrafted products
Our maximum liability shall not exceed the value of the purchased product.
10. User Accounts
If you create an account on our website:
- You are responsible for maintaining confidentiality of your login details.
- You are responsible for all activities under your account.
- We reserve the right to suspend accounts involved in suspicious activities.
11. Third-Party Services
We may use third-party services such as:
- Payment gateways
- Shipping providers
- Analytics tools
We are not responsible for policies or actions of third-party providers.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in [Insert Your City, e.g., Vijayawada, Andhra Pradesh].
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
It is your responsibility to review this page periodically.
15. Contact Us
For any questions regarding these Terms & Conditions, please contact us